Hasn’t Clearstream always had keywords? Yes, we have – but never like this. Last month, we released Branches, transfer to workflow, and transfer to subaccount. This month, the rest of the party has arrived – Send Menu and Branch based on Planning Center Campus. Collectively, we’re calling this suite of features Smart Keywords. Smart Keywords let all guests and members use the same Keyword regardless of what info they need or which campus they attend. Using conditions and menus you can create one Keyword for everyone, but route each person to a different endpoint (unique information, links, Workflows, Subaccounts).
Let us be the first to wish you a very Merry Christmas! Over the last few months, we've been hinting at some large changes coming to Clearstream, and we just released a few of these updates last week. Along with those new features, we've pushed a few smaller updates. Check out Workflow Branches, updates to keyword workflows, and a sweet improvement to our Planning Center integration.
When creating a keyword workflow, have you ever wished you could send a digital form only to people whose name you’re missing or send a different set of texts to those using your keyword a second time? If so, Branches are for you. Using Branches, people can text in the same keyword but receive different texts, enter different workflows, or even be sent to separate subaccounts based on certain conditions.
In this season, we're all reflecting a little more on what we're thankful for. At Clearstream, our gratitude is centered around the gift of working with life-changing churches like your's each day. Although we're celebrating Thanksgiving this month, we feel a bit like elves getting ready for Christmas, as we're preparing to release a string of new features beginning in just a few weeks. In the meantime, check out the updates to Automated Workflows and the Rock RMS integration, as well as new ways that you can use Clearstream below.
Something about autumn brings a refreshing draw back to the basics. One of our core values at Clearstream is to be precise in all we do. This precision looks like fixing bugs and pushing updates to keep our platform as reliable as possible. Precision also includes ensuring clarity in our communication so that Clearstream is easy and simple to use. While working on larger updates to come, we're always assessing the lesser-noticed fixes and changes to be made, like the workflows, webhooks, notifications, and integrations noted below.
Hello, and happy September from the Sunshine State! Our team has been busy working on long-term, bigger features to come over the next few months. In the meantime, we have pushed a few smaller developments that we're thrilled to share with you.
Starting this month, we'll be writing monthly updates. Why? Because we release new features and make small improvements to Clearstream every week, but have been admittedly terrible at communicating lately. 😬 This year we’ve been consumed with launching the new version of Clearstream (a nearly two-year undertaking), as well as helping our customers navigate their church communication through COVID-19. That dust has settled some, so it’s a good time to put some things in order. Things like, hmmm, I dunno, better customer communication.
Texting is a practical way to connect with your community when doing church online. In this post, we're going to look at some ways to follow-up with guests, send out online service reminders, receive salvation decisions, and encourage prayer - all through texting.