Use Cases
A scalable texting platform and API for mega churches
Managing incoming and outgoing communication across multiple campuses with dozens of teams isn't trivial or simple. Clearstream is built to handle those complexities.
Why many of the largest churches in the U.S. use Clearstream
Responsive support. Navigating carrier compliance is tricky. We handle everything for you, and you can talk to our support team anytime via live chat or Slack.
Short code experts. We're a premier partner... which means we've onboarded over 100 short codes.
Reliability and message delivery. Our short code throughput is extremely fast (300 mps), whether you're messaging 30 or 30,000 people. And we can handle that load effortlessly.
We're a product-focused team that's dedicated to building and perfecting reliable, intuitive communication software for the church.
And we've been doing it for over 15 years.
Customer Support
We consider customer support to be as important as the product we offer. All support channels are included with every plan — live chat, email, phone, and Zoom calls.
Our team is based in the U.S. and across two time zones. We provide support 7 days a week, year-round.
Short Codes
A short code is a five-digit number used solely by your organization. This is the best option for high-message-throughput, reliable, non-carrier-filtered, emoji-enabled, multi-lingual-supported, two-way mass texting.
Clearstream is a Premier Partner with the Short Code Registry, the organization that manages all short codes in the U.S.
Customer Review
Clearstream has been a great care tool to help build community within Hillsong East Coast. Having a central code as a touchpoint for next steps is an add-on to the in-person connections made on Sundays and throughout the week.
Reliability and Message Delivery
Our short code throughput is 300 messages per second (mps), meaning your message will be delivered very fast, even to 50k people. And yes, we can handle that load with ease. (For comparison, Twilio offers 100 mps.)
If a message fails to deliver to any subscriber, we'll automatically reroute it through your A2P 10DLC number to ensure the highest delivery possible.
We're connected to all wireless carriers in the U.S. through a Tier 1 aggregator (we're not a basic texting app built on Twilio). Direct connectivity is critical for providing reliable messaging and troubleshooting with carriers.
Carrier Compliance
Clearstream automatically handles wireless carrier, TCPA, and CTIA compliance with built-in opt-out/opt-in disclaimers, and STOP/HELP keywords.
Using built-in-house machine learning, we go a step beyond standard opt-out compliance by determining user intent. For example, if someone replies with a vague opt-out request such as "I've moved, so I don't need texts from you", we'll catch it and unsubscribe them for you.
Customer Review
Clearstream has been an amazing tool for our staff to keep in contact with our congregation. The customer service has been fantastic too! If you're looking for an easy-to-use solution that integrates with tools that churches already use, Clearstream is a great option.
Multi-Campus Capability
Subaccounts let you easily divide ministries, teams, or campuses into separate accounts under your main umbrella account.
Subaccounts have their own lists, integrations, keywords, local 10-digit number, and inbox. Limit credit usage and assign users for each subaccount.
Automated Workflows with Conditional Branches
Create a series of messages that automatically send on a schedule. Set up conditional branches to trigger different messages based on user interaction and data.
Trigger a workflow based on a populated list or a text-to-join keyword. Or manually add people to a workflow at anytime.
Customer Review
Clearstream continues to be an excellent partner for Churchome. We connect with more than 10,000 people up and down the West Coast on a monthly basis via text while maintaining an opt-out rate of less than 1%. Their team solicits feedback, implements our suggestions, and clearly communicates best practices that translate into our success.
Affordable NFC tags for your church
NFC tap tags let your church connect, just by tapping their phones. Link to your custom microsite and include options for giving, filling out a connect card, messaging your team, and more. Add your logo and custom QR code for a seamless experience that's branded to your church.
They're only $2 each (or $1 for a standard tag), with free shipping and tax included. And, there's no additional cost to manage them each month. It's all included with your Clearstream plan. 🙌
Put tap tags on your seatbacks in your auditorium for an easy call to action during service, at your info tables in your lobby for easy sign-ups, or by your kids' area to streamline the check-in process.
API
Most churches find our full-featured web-based platform to be sufficient. But if you need more, our REST API gives you all the power to build SMS into your own applications.
Customer Review
We have changed the way we've done ministry as a result of using Clearstream.
Metrics and Reporting
Live Metrics — See real-time metrics as your message is being sent. View how fast your message is sent, opt-outs, and incoming replies.
Transparent Analytics — We don't hide the not-so-pretty metrics, like message failures. See which people didn't receive your message.
Account Reports — Our weekly emailed reports show your account activity and growth from the previous week. You can also pull custom reports to see granular data for a specific date range.
Integrations
Clearstream integrates seamlessly with your favorite tools
We take our integrations seriously. Clearstream integrations are simple to set up, fully reliable, and they make the tools you use more powerful by working together.
Planning Center
View integrationRock RMS
View integrationCCB/Pushpay
View integrationBreeze
View integrationSlack
View integrationMailchimp
View integrationZapier
View integrationSimple
View integrationAPI
View integrationCompare Twilio to Clearstream
