The Clearstream Blog

Starting this month, we'll be writing monthly updates. Why? Because we release new features and make small improvements to Clearstream every week, but have been admittedly terrible at communicating lately. 😬 This year we’ve been consumed with launching the new version of Clearstream (a nearly two-year undertaking), as well as helping our customers navigate their church communication through COVID-19. That dust has settled some, so it’s a good time to put some things in order. Things like, hmmm, I dunno, better customer communication.

Texting is a practical way to connect with your community when doing church online. In this post, we're going to look at some ways to follow-up with guests, send out online service reminders, receive salvation decisions, and encourage prayer - all through texting.

We'll keep this post brief, as you're likely inundated with other things right now. Getting to the point: you can legally text your church members concerning Coronavirus.

Due to COVID-19, many churches around the country are canceling Sunday gatherings and moving services online. A significant number of you, our customers, have been using Clearstream to communicate these changes to your church community via text message.

Today, we launched a completely redesigned Clearstream. It’s the culmination of a year and a half of work, sweat and tears. Thankfully no blood. Before we get into what’s new and what’s changed, I thought it would be helpful to give some context as to why an all-new platform.

In this series, we'll walk through the laws and guidelines for texting inside of your church. We'll also discuss the different numbers (long codes and short codes) you can use for texting in your church. We created this video series to help you understand the nuances of texting and the best practices for developing an effective strategy for your church.

In order to help you choose the best texting service for your church, we created this post to highlight the key features and functionalities crucial to churches interested in communicating with their volunteers, members, staff, and first-time guests via text message.

Our new automated workflows feature lets you set up an automated series of text messages to send new visitors who've given you their info over the course of a few days or weeks after their first visit.

Analytics are a vital piece of any software, which is why we provide important metrics throughout the Clearstream platform. And now, you can get weekly reports of your account performance automatically emailed to you and your team! Weekly Reports give you a quick summary of your account's performance over the past week, as well as a comparison to the week before.

Slack is one of the most popular web apps for team communication. Here at Clearstream our team uses and relies on Slack every day. After hearing that so many of our customers use it, we thought 'why not let our customers manage their Clearstream Inbox directly in Slack?'  Hence this powerful (we tend to overuse this word, but a sufficiently better adjective to describe this new feature could not be found in the English dictionary) new integration. If your church uses Slack for internal team communication, do read on...