Church Community Builder, also known as Pushpay, is an online giving and church management software. And Clearstream's in-depth, two-way integration with CCB/Pushpay lets you text Groups, create new person profiles, add people to Groups or Process Queues, and automatically retrieve profile data from CCB/Pushpay when people text in.
Text your Groups
You can easily sync your Groups into Clearstream and text them from within Clearstream. Your Groups automatically sync each morning, so any changes made in CCB/Pushpay will be reflected in Clearstream.
Create new profiles when someone uses a keyword
When guests text a keyword or enter an automated workflow, you can automatically reply with a digital connect card. That information is pushed to CCB/Pushpay and a new profile is created in your database, and optionally pushed to a CCB/Pushpay Group or Process Queue. If the phone number already exists in CCB/Pushpay, we won't create a new person, so you won't have to worry about duplicates!
Retrieve profile data from CCB/Pushpay
When someone new texts in to your Clearstream account, we'll automatically search for a matching profile in CCB/Pushpay based on their phone number. If a match is found, we'll instantly sync their profile data into Clearstream.
"We used another texting service that also linked with CCB Database. This is SOOOOOOO much better. Can't say enough. Love the ease of use and the data afterwards."
If someone opts out of Clearstream, will they be synced back in when the Church Community Builder integration runs again?
No. We automatically scrub opt-outs. People are only opted back in if they choose to text a keyword or fill out a signup form.
Will people be removed from my Group in Church Community Builder if they opt out in Clearstream?
No. They will be removed from the list in Clearstream, but stay in the Group in Church Community Builder. This means that your synced list in Clearstream may be smaller than the Group in your Church Community Builder account.
What happens if I change Church Community Builder names in Clearstream?
When Church Community Builder syncs with Clearstream each night, it will change all names to how they're listed in CCB. We treat CCB as the ultimate source of truth for your data, so if you want to change the name or number of a CCB contact, you will have to make that change in CCB rather than in Clearstream.
If a Person in Church Community Builder has multiple phone numbers listed, which number will sync into Clearstream?
Here’s how we prioritize which phone number field to pull from:
Even if the Home or Work field is marked primary, we’ll still pull from the Mobile field first. If someone has multiple mobile numbers listed, we’ll pull the first one listed unless one is marked primary, in which case we’ll pull the primary number. If the number is listed under Fax, Pager, Skype, or Other it will not be synced into Clearstream.
Do I have to wait for Clearstream to automatically sync with my Church Community Builder Groups or can I sync them manually?
No need to wait! Use the "Run Sync Now" button in Clearstream to update your Groups immediately.