Posted on November 5th, 2019

Choosing the Right Texting Service for Your Church

Choosing the Right Texting Service for Your Church

Over the past several months, we’ve been on the hunt for a ‘customer journey’ software. Sure analytics tools like Google Analytics can give us some insight into where customers come from and how they interact with us, but we need something much more encompassing. It’s felt like pulling teeth trying to find the right company to partner with - exploring demos with sales reps, watching webinars, reading setup and API documentation, and trying to determine each company’s pricing structure (some...

Read More

Posted on May 2nd, 2019

New Feature: Automated Workflows

Make Your Visitor Connect Cards Way More Powerful Likely you already have tools in place to make sure your visitors feel welcomed on Sunday morning: a superhero host team, a friendly welcome center, great coffee, etc. For those new guests who do fill out your connect card, or give their info at your Welcome Center, how effectively are you following up with them over the next few weeks? While there's nothing wrong with a few welcome emails, the reality is most emails will never be read....

Read More

Posted on February 4th, 2019

New Feature: Weekly Reports

Analytics are a vital piece of any software, which is why we provide important metrics throughout the Clearstream platform. And now, you can get weekly reports of your account performance automatically emailed to you and your team! Weekly Reports give you a quick summary of your account's performance over the past week, as well as a comparison to the week before. How it works Enable Weekly Reports be going to Account Settings > Notifications > Weekly Report. Once Weekly Reports are...

Read More

Posted on September 26th, 2018

New Feature: Slack Integration

Slack is one of the most popular web apps for team communication. Here at Clearstream our team uses and relies on Slack everyday. After hearing that so many of our customers use it, we thought '🤔why not let our customers manage their Clearstream Inbox directly in Slack?' Hence this powerful (we tend to overuse this word, but a sufficiently better adjective to describe this new feature could not be found in the English dictionary) new integration. If your church uses Slack for internal team...

Read More

Posted on September 19th, 2018

New Feature: Sync to Planning Center

It just so happens that a lot of our customers use Planning Center as their church management software. That's probably because we make it almost laughably easy to send texts to your People Lists in Planning Center. Up until now, it's been a one-way integration: automatically syncing your Planning Center People Lists into your Clearstream account. Now not only can you integrate your Planning Center Lists into Clearstream, but you can also automatically push your Subscribers data from...

Read More

Posted on June 12th, 2018

New Feature: Mailchimp Integration

Mailchimp has slowly become the world's leading email marketing platform, and also happens to have one of the most inspirational startup stories ever. More importantly, since most of our customers use Mailchimp as their email marketing/communication software, it made sense to directly integrate with them in a way that helps our customer's communication efforts beyond text messaging. Our Mailchimp integration enables you to sync Clearstream subscribers with one of your Mailchimp Lists, as...

Read More

Posted on April 26th, 2018

New Feature: Subaccounts

Today we wanted to introduce a major new feature in Clearstream: Subaccounts. If you have a few ministries in your church that are large enough to need their own account, or if your church has multiple locations, Subaccounts is a great option. Now you can create separate accounts under your main (we'll call it master) account, but still have only one monthly plan and bill with Clearstream. New Subaccounts can be created within a few seconds right from your master account. Subaccounts let...

Read More

Posted on March 30th, 2018

Clearstream Android App Now Available in the Google Play Store

Clearstream Android App

For many of you, this announcement has been long-awaited. Admittedly, too long. But for good reason, as we’ve been busy building direct integrations with apps like Planning Center and Zapier, and a handful of killer features we’ll be rolling out over the next few months. You can now download the Clearstream Android App in the Google Play store. As with our iOS app, it’s free to download and use if you have a Clearstream account. If you don’t yet have a Clearstream account, but are looking...

Read More

Posted on January 22nd, 2018

Shortcodes vs. Longcodes

In the world of texting software, confusing jargon is used quite a bit. Two commonly used terms are 'shortcode' and 'longcode'. We use these terms as well out of necessity and are often asked what they are, and how they're used. Clearstream is one of just a few texting providers in the U.S. that offers both shortcodes and longcodes (and for very good reason), so we thought it may be helpful to clarify the differences between the two. What are they? Shortcode - a carrier-approved, 5-digit...

Read More

Posted on November 15th, 2017

New Feature: Automated Keyword Workflows

Automated Keyword Workflows

A common challenge most churches face is struggling to get first -time visitors plugged in. A new family drops in one Sunday, never to be seen again. Sure, you may have gotten their info and uploaded it to your church management software. Often, this is as far as it gets. Maybe they were just window shopping, or maybe they were really looking for a church home, and considering your church. So, how can you make it easier for them to come back, while not adding yet another weekly 'to-do' to one...

Read More