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There are two ways to use Rock and Clearstream together: Use Clearstream’s Rock RMS plugin to send texts without leaving Rock. You can also sync Rock Groups and Communication Lists into Clearstream, create new people in Rock, and more.

Both are free to use and available with any Clearstream plan.

Voted the Top-Rated Rock Partner

Clearstream was the highest rated partner among all Rock integrations in the 2023 Rock Integrated Services Survey, beating out all other SMS providers including Twilio.

Clearstream's customer service is highly praised for its responsiveness, helpfulness, and quick turnaround time in developing requested features.

Read the survey →

Users find the Clearstream platform extremely easy to use and appreciate its seamless integration with Rock.

Read the survey →

Integrate with Rock RMS

Try Clearstream free for 30 days — no strings attached.

Install the Clearstream plugin for the best texting experience in Rock RMS

  • If you want to send texts inside of Rock, just install the Clearstream Rock Plugin, available in the Rock Shop. Our plugin is a drop-in replacement for Twilio and allows you to send texts in Rock using your Clearstream numbers.

  • Once installed, you can use all of Rock's built-in SMS capabilities, including SMS Pipelines, SMS Conversations, Communications, etc.

Clearstream Rock Plugin

Send texts to your Communication Lists and Groups in Clearstream

  • If you integrate with Rock through the Clearstream platform, then you can sync your Rock Communication Lists and Groups into Clearstream and text them.

  • Lists automatically sync every night to ensure everything is up-to-date. Any changes made in Rock will be reflected in Clearstream.

Rock RMS Syncing Picture

Create new profiles in Rock RMS when people text in

  • When first-time guests text a keyword or enter an automated workflow, you can auto-reply with a digital connect card. That information is pushed to Rock and a person is created in your Rock database, and optionally pushed to a Rock Group or Workflow.

  • But don't worry about duplicates; if the phone number already exists in Rock, we won't create a new person. 

Someone texts "foodpantry" and receives a digital connect card. Their information is pushed to Rock and they're added to a Rock Workflow

Retrieve profile data from Rock RMS automatically

When someone new texts in to your Clearstream account, we'll search your Rock database for a matching person based on their phone number. If a match is found, we'll sync their profile data into Clearstream immediately.

Scott already exists in Rock, so Clearstream syncs existing information into Clearstream

Send conditional texts based on campus

If your church has multiple campuses, you can create a single keyword anyone can text and they will receive texts specific to the campus associated with their profile in your Rock database.

Alex texts the keyword "earlychurch" and Clearstream sends an auto-response based on her campus ID in Rock

Compare Clearstream to Twilio

  • Clearstream was the top-rated Rock Partner in Rock's 2023 survey, easily beating out Twilio and all other sms providers. Insanely good customer support, better short code pricing, faster throughput, A2P expertise, and a product roadmap focused solely on the church.

  • Schedule a Zoom call with our Rock experts to learn more or start your migration.

Clearstream's 9.1/10 Rock rating vs Twilio's 7.4/10

Frequently Asked Questions

We recommend using both the plugin and integration, so you can use the strengths of each platform:

  1. Use Clearstream's advanced keyword functionality to create your Text-to-Join Keywords.

  2. Send mass texts using Clearstream's infrastructure rather than depending on your own Rock install. You can also send engaging photo and video messages with Clearstream.

  3. Send transactional texts directly from Rock.

  4. Manage one-on-one conversations in the platform that makes sense for your organization.

If you're still having trouble figuring out the best configuration for your church, our support team is happy to help!

No. We automatically scrub opt-outs. People are only opted back in if they choose to text a keyword or fill out a signup form.

No. They’ll be removed from the list in Clearstream, but stay in Rock. This means that your synced list in Clearstream may be smaller than the list in your Rock account.

When Rock syncs with Clearstream, it will change all names to how they are listed in Rock. We treat Rock as the ultimate source of truth for your data, so if you want to change the name or number of a Rock contact, you will have to make that change in Rock rather than in Clearstream.

We've put together a series of articles in our Learning Center to help you connect Clearstream and Rock.

Compare Twilio to Clearstream

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