The Clearstream Blog

This past Sunday, 5/26/24, we had the longest outage in our 14-year history. The most painful part is that it happened on a Sunday morning. We've taken great care to build and maintain a stable, performant application that churches can rely on week-in week-out. This outage challenges that reputation, and we're taking significant measures to ensure we're never in this position again.

A2P 10DLC (application-to-person 10-digit-long-code) registration is mandatory if you use 10-digit local numbers for mass texting. You can use your same local number in your Clearstream account. You don't have to create a new number.

There have been major changes to the messaging ecosystem this year - most notably, the introduction of A2P. A2P 10DLC is a registration process required by wireless carriers when using 10-digit local numbers for mass texting.

We'll keep this post brief, as you're likely inundated with other things right now. Getting to the point: you can legally text your church members concerning Coronavirus.

Due to COVID-19, many churches around the country are canceling Sunday gatherings and moving services online. A significant number of you, our customers, have been using Clearstream to communicate these changes to your church community via text message.

Today, we launched a completely redesigned Clearstream. It’s the culmination of a year and a half of work, sweat and tears. Thankfully no blood. Before we get into what’s new and what’s changed, I thought it would be helpful to give some context as to why an all-new platform.

In this series, we'll walk through the laws and guidelines for texting inside of your church. We'll also discuss the different numbers (long codes and short codes) you can use for texting in your church. We created this video series to help you understand the nuances of texting and the best practices for developing an effective strategy for your church.