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Posted on August 12th, 2014

Switching to ZenPayroll

ZenPayroll offers a comprehensive, incredibly user-friendly payroll service.

As a startup, two of our biggest headaches are payroll and accounting. Last year, we solved our accounting headaches by ditching Quickbooks and moving to Xero. Finally, we’ve now also dropped our antiquated payroll company and switched to ZenPayroll, and we couldn’t be happier.

For a long time we were using another large online payroll company. I wouldn’t say we had an incredibly bad experience. We never ran into any issues processing our payroll, and all taxes were calculated correctly and paid on-time. However, we always felt like we were dealing with an antiquated company. Their web interface left a lot to be desired, support was primarily by phone and fax, and our costs would fluctuate monthly for reasons that were not made clear.

ZenPayroll is the solution to our payroll woes.

Here are some of the things we love about ZenPayroll:

  1. Fast, simple web interface. We can process payroll every month in less than 30 seconds. There’s no doubt we are spoiled with ZenPayroll’s speed and ease-of-use.

  2. Upfront costs & no hidden fees. There’s no guess-work here and no surprise fees. We know exactly how much ZenPayroll will cost us each month. On top of that, it’s cheaper than what we were paying previously.

  3. Seamless integration with Xero. We love Xero, and we even used Xero’s built-in payroll processing functionality for a time, but amazingly, ZenPayroll is even easier! Everything is automatically imported into Xero each month.

  4. Great support. I think the last straw with our previous payroll company was when we ran into an issue and we were required to communicate with support via fax. Yikes! ZenPayroll’s email support has always been incredibly friendly and knowledgeable.

  5. Great, proactive communication. Amazingly, we feel more comfortable having ZenPayroll handle our payroll taxes than our previous payroll company. Often, ZenPayroll will email us, letting us know we may receive a document in the mail from the state before we get it! It’s nice to be assured that our payroll company is on top of everything.

ZenPayroll offers a great service, and from what we can tell, they’re a great company. Currently they’re offering two free months for new signups. If you’re looking for a payroll company, we strongly recommend you check out ZenPayroll at www.zenpayroll.com!